Session Proposal: 5 Key Measurements for Product Success – What metrics we use internally at Pendo and why

As a provider of product analytics, one of the consistent questions we get is how to make sense of the data, and what should product teams look to measure. This session will walk through the key metrics that we use internally to measure the health of our customers and success of our product. We will look at how product teams can make usage data actionable, and ways that they can gather data and calculate metrics whether using our platform or not.


Michael Peach is the Head of Product Marketing for Pendo where he leads messaging, positioning, and launch activities for Pendo’s product success platform. Prior to joining Pendo marketing program director at IBM where he led marketing and demand generation initiatives for their mobile, application integration and business process management portfolios. He has also held product management and business development roles for several small and early-stage technology companies.